Dear Donors,
My name is Ira, and since 2013 I’ve been running a small business in Milan, Italy, with passion and dedication. Our mission is to provide gluten-free products and support services for people with food intolerances. We’re a small team of three who work every day to offer a trusted point of reference for those with specific dietary needs.
Unfortunately, we’re going through a very difficult financial period. Part of our business relies on regional vouchers from the National Health Service, which are reimbursed only after 60–90 days. These delays are often unpredictable, and we constantly have to cover the gap with personal funds — a burden we can no longer sustain.
We’ve explored various solutions, including bank loans, but as a micro business our options are extremely limited. Still, we deeply believe in the value of our work and the importance of the service we offer to our community. We don’t just sell products — we provide care, support, and dignity.
The funds raised will be used to pay outstanding invoices to our suppliers and to purchase new stock, so we can keep essential products available and avoid losing our loyal customers. Ensuring continuity in our service is crucial for the many people who rely on us daily.
That’s why we are reaching out to you with open hearts. Every donation, no matter how small, can make a real difference and help us get through this critical time.
A small shop, a big hope: help us stay open.
Let’s not leave those in need without a place to turn to.
Thank you from the bottom of our hearts for your support and solidarity.
May the good you share return to you multiplied, bringing peace, joy, and abundance into your life.
With gratitude,
Ira, Lissette & Emanuele
IG – @bioceliaviasoderini
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