Need a second chance. My house has already gone through foreclosure.
In October 2018, I used my retirement savings to buy a house thinking I would get a better return than an IRA.
October 2019, I received an advertisement to refinance my mortgage at a lower interest rate. I called the number and submitted all my information. A mortgage representative called me and said not to make next month’s payment so she could close out the old account and set up my new account. She would then send me my new account number and payment.
After a month, I had not heard any information nor received any documents by mail. Mid December 2019, I called to confirm my new payment information and the lady who answered the phone started laughing hysterically. She said because I am two months late, she would be unable to help me and that I needed to make a payment right then over the phone. I said I would go ahead and continue my online payments until I receive the new documents. She said not to make payments because my new account was still being set up. A couple weeks later I went ahead and made another payment online. I assumed the payment would be credited to my new account.
March 2020, I requested advice on what to do in case I received reduced hours due to Covid restrictions. Their response was, since my account is closed, they would be unable to provide any information. I started calling them every day trying to talk to a person to find out what was going on with my account.
April 2020, my account was blocked and was unable to make a payment. I continued to call which were never answered. Finally received a postcard stating that they were trying to reach me. So, I called the number and the gentleman said that all I had to do to bring my account current and refinance the house, was to send him two money orders for $500 each. After I did that, there was no further response from their side. I went online to do research on the mortgage company and found an article about scams being performed using money orders. The postcard was from the mortgage company. Found out the scammers can copy a mortgage company logo. Yes, I was naïve.
March 2022, a realtor called me about my foreclosure and wanted to know if I wanted to sell my house. I said I was unaware of my house going into foreclosure. She was shocked to find out that my mortgage company never contacted me. The house sold for $238,000.
After three years of fighting the mortgage company and being bullied at work, I called a friend who offered me a job. I moved from Texas to Florida.
I am slowly starting to rebuild my life. I am 62 years old and cry every day. On the positive side I have started saving for my retirement again. Now up to $3,000.