I bought a car in May 2019 from an independent garage, paid £1300 deposit and finance for £3500, £127.80/month for the next 36 months.
After 3 months the car broke down, I was 80 miles away from home ans I paid £150 emergecy tax for AA Recovery but they couldn’t fox the car, another £200 for the recovery truck to take it home.
The car was under warranty for 1 year, and I tried to use it to fix my car. I was asked to pay for the diagnostic, £300 but in 2 months the garage couldn’t find the problem.
I contacted the seller and askd for help as I thought its not normal to buy a car and brokedown after 3 months. They said they would help me and asked me to move the car to another garage. After 1 month I’ve been told that they got £956 from the warranty but they car needs a new engine and I have to pay for it as they can’t find the issue with the original engine and the warranty company won’t cover the costs.
I paid for the engine £1200 but after they fot it, they told me that some sensors are missing from the car, DPF sensor and oxygen sensor and ask me to pay for ne ones. I accepted and after they installed the sensors they sre telling me that the new engine is not working and I have to get a new one.
Now I have to pay them a bill of £1689.05 ( the 2 sensors are included in price and £956 will be paid by warranty) but they car is not working and I on the top of that I have to pay them to take of the engine and fit another one.
I have to mention that they never checked the car, they just ask for an new engine( maybe the engine was never faoulty). After months in garage they asked me what the original problem was, so then I understood that they never checked the car.
I’ve contacted the Citizen Advice and the Financial company where I’m paying finance for the car but they are not willing to help, neither the original seller.
So I spent £150 on AA Recovery, £200 recovery truck, £300 diagnostics, £1200 new engine, £700 the bill for garage + bus tickets and taxi for 7 months because I’m working 5 miles away from home in another city and the car is still not working and they are asking for more money and another engine.
I honestly don’t know what else I can do, I still have to pay the finance for the car, I’m already £8000 in debt and keep growing.